Call our sales team on freephone Sales Number: 0800 00 6000 Monday to Friday: 9:00am - 5:30pm

Is my mobile phone 3G compatible?

'Parent Mobile' Mobile is built on a 3G network only, therefore in order to use your new SIM card you will need a 3G compatible handset. To check whether your handset is compatible please follow the simple steps below:

  • Send a free text
    to 78333
    Text "3G"
    to
    78333
    from your
    mobile phone
  • Yes, your handset is
    3G compatible
    "Hello from Three. Good
    News. You have a 3G
    phone so you can keep
    on using the network
    built for the internet."
  • or
  • No, unfortunately your
    handset is not 3G compatible
    "Hello from Three.
    Thanks for your text.
    Please click on the
    link to see if your
    phone is 3G."

If your handset is 3G compatible, this is great news and means you are ready to enjoy 'Parent Mobile' Mobile.

If your handset is not 3G compatible you will need to find a 3G compatible handset in order to use our network. For more information or if you are unable to send the text pleast contact 0808 168 0138.

Please Note: Your current network provider will not charge you for this text

Don't worry if your phone is not 3G compatible? We offer a range of 12 month no credit check handsets for you to choose from. What's more, after only 6 months of your 12 month contract you will be eligible to upgrade to the handset of your choice on a 24 month contract.

View all 12 month no credit check handsets

3G Compatibility

'Parent Mobile' Mobile is built on an award winning 3G network. You will need a 3G compatible handset to use our network. To check your handset compatibility please click here.

Keep your number

Keeping your existing number is easy. Simply ask your current network provider for a PAC (porting authorisation code) and we can port your number to our network in minutes.

Got a question?

If you want to know more about our network and tariffs or if you are having trouble with your new phone, please check our FAQ section where we have answered the most commonly asked questions click here.

Check coverage

Our network now covers over 97% of the UK population for calls, texts and internet. We also offer a faster 3G experience and award winning internet access. To check the network coverage where you live, please click here.

Customer Care

For more information and
advice contact our
customer care
team today on:

0800 00 6000

Mon to Fri: 9am - 6.30pm
Sat: 10am - 4pm