Call our sales team on freephone Sales Number: 0800 00 6000 Monday to Friday: 9:00am - 5:30pm

Guaranteed Upgrade

Upgrade to the latest smartphone today!
You may be eligible for a FREE upgrade to a
24 month plan with the handset of your choice!

To upgrade call 0800 00 6000

Guaranteed handset upgrade

At 'Parent Mobile' Mobile we feel that all customers should be able to have the latest smartphones, which is why with all our price plans we offer a guaranteed handset upgrade. You can choose from a range of great handsets on our 24 month plans when you upgrade.

All bill payments must be up to date and paid via Direct Debit prior to upgrade and there must be regular activity on the account from point of connection. For more information on upgrades please email or contact our Customer Care team on 0800 00 6000.

3G Compatibility

'Parent Mobile' Mobile is built on an award winning 3G network. You will need a 3G compatible handset to use our network. To check your handset compatibility please click here.

Keep your number

Keeping your existing number is easy. Simply ask your current network provider for a PAC (porting authorisation code) and we can port your number to our network in minutes.

Got a question?

If you want to know more about our network and tariffs or if you are having trouble with your new phone, please check our FAQ section where we have answered the most commonly asked questions click here.

Check coverage

Our network now covers over 97% of the UK population for calls, texts and internet. We also offer a faster 3G experience and award winning internet access. To check the network coverage where you live, please click here.

Customer Care

For more information and
advice contact our
customer care
team today on:

0800 00 6000

Mon to Fri: 9am - 6.30pm
Sat: 10am - 4pm